Privacy Policy

Effective date: 8/12/2025 - last updated: 8/12/25

Renew | Prosper™ (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, assessments, coaching programs, courses, or downloadable tools (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

 1. Information We Collect

     We collect information in the following ways:

1.1 Information You Provide to Us

• Account & Profile Information: When you sign up, we may collect your name, email address, phone number, business name, billing/shipping address, and other details you choose to share.
• Payment Information: If you purchase a product or service, payment details are collected and processed securely by our third-party payment processor (we do not store full credit card numbers).
• User Content: Any content you submit—such as responses to assessments, coaching session notes, reviews, testimonials, or other contributions.
• Communications: Information you share when contacting us via email, phone, contact forms, or other channels.

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, features used, referring/exit pages, and other analytics data.
• Device & Browser Information: IP address, operating system, browser type, and similar device identifiers.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to improve your experience, measure performance, and understand visitor behavior. You can adjust your browser settings to limit cookie use.

1.3 Information from Third Parties

• Analytics Providers: For example, Google Analytics or Kajabi analytics may provide us aggregated usage data.
• Payment Processors: Share limited payment-related information for order fulfillment.
• Social Media & Marketing Partners: If you interact with our content or ads on social platforms, we may receive your public profile details or engagement metrics.

2. How We Use Your Information

     We may use your information to:

• Provide, personalize, and improve the Services.
• Process transactions and deliver purchased products or services.
• Respond to inquiries and provide customer support.
• Send transactional or administrative messages (e.g., receipts, updates).
• Send marketing communications when permitted by law (you may opt out at any time).
• Conduct analytics and improve our offerings.
• Comply with applicable laws and regulations.

 3. How We Share Your Information

     We do not sell your personal information. We may share it only as follows:

• Service Providers: With trusted third-party vendors who perform functions on our behalf (e.g., hosting, analytics, payment processing).
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or to protect our legal rights, safety, or property.

4. Your Choices

• Account Updates: Contact us to update or correct your personal details.
• Cookies: Adjust browser settings to block or limit cookies (some features may not function fully).
• Marketing Opt-Out: Unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Do Not Track: We do not currently respond to “Do Not Track” browser signals.

5. Data Security

We implement reasonable technical and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to provide the Services, fulfill the purposes described here, or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

7. International Data Transfers

Our Services are operated in the United States. If you access them from outside the U.S., your information may be transferred to and processed in the U.S. or other countries. We take steps to ensure compliance with applicable data protection laws.

8. Children’s Privacy

Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have, please contact us so we can delete it.

9. Third-Party Links

Our Services may link to external websites or services. We are not responsible for their privacy practices. Please review their policies before providing any information.

10. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. Any changes will take effect immediately upon posting the updated Policy on our website, unless otherwise stated. Your continued use of our Services after any such changes constitutes your acceptance of the updated Policy.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Renew | Prosper™
[Business Address]
Email: [Support Email]